You already understand your business from the inside-out. Ruptive is the first platform that lets you view your business from the outside-in—from the customer’s perspective.
Organizations face big challenges due to geography. It’s hard to bring teams from multiple time zones together to map experiences. Ruptive lets you create a premium workshop experience online for a fraction of the cost of face-to-face meetings.
Journey maps are the key to customer insights. Ruptive provides live journey maps so you never have outdated personas, journey maps, or research findings.
Only Ruptive gives you state-of-the-art, company-wide personas and journeys mapped to your business strategies, customer segments and audiences, and company capabilities.
Launching and managing CX improvement projects is crucial to improving the customer experience. Ruptive has a built-in CX Project Improvement module that seamlessly takes low-performing touchpoints and upgrades them to CX improvement projects.
Your success depends on you sharing your program goals, execution progress, success, and artifacts. A lack of access to shared knowledge is a huge reason why many CX programs fail.
Human capital is one of your biggest assets, and it hurts when good employees leave due to a lack of transparency and a lack of visibility into their impact on your business.
At the center of amazing experiences lies human desirability. At Ruptive, we know that the desire for delightful experiences doesn’t end with the customer, but extends to your employees, clients, and partners.
We are devoted to helping you drive amazing customer experiences. Connect to your customers through moments that transform, disrupt, and build deep, meaningful relationships.
Companies are constantly being challenged to create something truly groundbreaking. Together, we can incite innovation that’s based on your customer experience journey, and acknowledge your employees' ideas as your greatest asset.
The era of human desirability is here, and successful brands win fans by leading with human desirability. Products, services, technology, and touchpoints are woven together into a valuable and enjoyable lifecycle experience.
The Ruptive Assessment gives you a comprehensive view of your business to identify gaps and opportunities to make you more disruptive.
From an outside-in point of view, we enable you to prioritize human experience innovation opportunities and provide you a practical roadmap to get there.